Conflict management has to do with the acquisition of the skills to identify, manage and resolve conflict. In a nutshell, it has to do with the skill to deescalate conflict. In conflict management, the following skills are important: conflict communication skill, problem-solving skill, negotiation skill, people management skill etc.

Organisational Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently within an organisation. Conflict is inevitable including in organisations. Organisational conflict management is very essential as conflict that is not curbed among a group of people in a working environment will eventually be counter-productive to the visions and goals of such a company.